Our Top Most Frequently Asked Customer Service Questions

Our Customer Service Team receive a wide variety of questions and emails, but the most popular can be boiled down to just 16. Are you a savvy collection site? Put your Call2Recycle IQ to the test!

box_with_tapeHow do I ship a box?
Your ready-to-ship collection kit comes with a pre-paid return shipping label already attached. Your first step is to make sure the box contains the proper type of batteries and the ...

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Testimony before the California Select Committee on Waste & Recycling by Call2Recycle, Inc.

November 4th, 2015 – Assemblyman Gordon and committee members, good afternoon. Thank you for the opportunity to testify before the Committee. My name is Carl Smith and I’m CEO & President of Call2Recycle, Inc., North America’s first product stewardship organization and arguably its most successful.

Since 1994, Call2Recycle, Inc., has collected over 110 million pounds of consumer batteries throughout the US and Canada via 35,000+ publicly accessible collection sites. I also head ReturnMeds LLC, a subsidiary of Call2Recycle, Inc., which recently was ...

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New Board Appoinments Signal Growth at National Battery Stewardship Organization

Energizer and Spectrum Brands (Rayovac) Join Call2Recycle, Inc. U.S. Board of Directors As Organization Expands into Recycling Single-Use Batteries 

Atlanta, U.S. – November 5, 2015Call2Recycle, Inc., North America’s first and largest consumer battery stewardship organization, announced today that it has elected two new members to its board of directors. The addition of the two new members comes as the organization builds upon its successful rechargeable battery collection and recycling program and expands into primary (single-use) battery collection ...

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Special US DOT Permit Granted to Call2Recycle’s Collection Program

dotlogoCall2Recycle works closely with the US Department of Transportation (US DOT) to ensure the safe collection and recycling of batteries. In June, the US DOT granted Call2Recycle® a special permit that lifted several restrictions on used battery shipments. The resulting changes make the program more convenient and easier to manage for collection sites.

Here’s an overview of the changes for preparing batteries for shipment:

All US Jurisdictions (except Vermont)

If you use the ...

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Austin Residents Checked Out Books and Checked In Your Batteries!

To increase consumer awareness about the importance of battery recycling to the environment, the City of Austin, Texas, and Call2Recycle sponsored the Austin Recharge Challenge from Aug. 17 to Sept. 18. City residents were asked to bring their used single-use and rechargeable batteries to one of 21 neighborhood library branches or other Call2Recycle drop-off locations.

The campaign was a tremendous success, with almost 6,000 lbs. (2,722 kg.) of batteries collected in just four weeks. The North Village library branch won ...

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