What type of kits do you offer?

Our kits are designed to handle lithium ion or lithium metal batteries with (1) a total combined weight of up to 4.4 lbs. (2 kgs) OR one single cell or battery weighing up to 11 lbs. (5 kgs). The kits have been fully tested in a UN/ISTA certification lab and are UN-compliant with CFR49 rules governing safe battery shipments.  Please visit the DDR section of our store to learn more about the various kits available.

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Why do damaged, defective and recalled batteries require special shipping?

Damaged batteries are considered potentially hazardous to the public and the environment. If these batteries are shipped without proper packaging and handling, they are more likely to generate a safety incident, such as a spark, during transit from the collection site to the processing facility. In addition, the U.S. DOT requires hazardous materials be transported using special handling procedures.

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What do I do with a cellphone that has overheated?

Place the cellphone in a non-flammable material such as sand or kitty litter as soon as possible. Do not place the phone in the trash or in a regular Call2Recycle collection container as it may cause a safety incident, such as a spark or fire. Visit the manufacturer’s web site to see if the phone has been recalled and follow the manufacturer’s instructions for disposal and replacement. Some recalled products are also listed on the Consumer Product Safety Commission ...

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