FAQs / How do we schedule a pickup for my collection box in the U.S.?

All Call2Recycle boxes come with a pre-paid, pre-addressed return shipping label. The shipping label indicates the designated shipper (FedEx or UPS) assigned to your location who will pick up your box. Just put the box out for the shipper’s next pickup. For customers with FedEx boxes, you can call FedEx to schedule a pickup at 1.800.463.3339 and say “Ground Return Pickup” when prompted.  UPS customers who do not have regularly scheduled pickups, please contact Customer Service at 877.723.1297 to arrange a pickup. If you contact the shipper directly to schedule a pickup, extra charges may apply.

Posted in: Marketing and Shipping (for Collection Sites)