FedEx will no longer support parcel shipments for universal waste such as batteries, bulbs and mercury. This change may affect your shipping experience, which we are here to advise and guide.

Below, you’ll find information on steps to take now and after August 1st to ensure your shipping needs are met without disruption.

Immediate Action

  • Review current shipments: Ship all containers you have with a FedEx shipping label prior to July 31st. All future containers will have UPS shipping labels.
  • Update your internal processes: Inform your team of the upcoming changes and update any processes needed to transition to UPS.
  • Contact us for assistance: Our team is here to assist with any questions around this change.

Action After August 1st

Replace FedEx labels: If you have containers with FedEx labels that were not shipped prior to August 1st, you’ll need to request a replacement label.

  • Replacement labels may be requested via this web form. Please note that you’ll be required to provide the FedEx tracking number(s) that you need to replace.
  • Replacement labels will be sent via email within 5-7 business days from the request date.

The replacement label request form will be published on August 1st.

We’re Here to Help!

We understand that changes like these can be challenging and are committed to making this transition as smooth as possible. If you have questions or need guidance, please don’t hesitate to reach out to our customer service team at [email protected].

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Together, we can ensure that your operations continue to run smoothly and appreciate your cooperation!