You asked, we listened!

For over 20 years, Call2Recycle, Inc., has provided an efficient, convenient, and environmentally-sound consumer battery collection and recycling program that helps businesses, municipalities, retailers and manufacturers manage batteries responsibly — while also ensuring that consumers have access to a robust network of convenient locations for no-cost battery recycling.

In response to the overwhelming demand from many of our valued customers for more flexible battery recycling options, Call2Recycle is happy to announce its new all-battery program in 2017. Additionally, to ensure the long-term viability of our voluntary battery stewardship program, the current rechargeable battery recycling service will transition to a fee-based service model for select customers, effective April 1, 2017.

You can sign up now for a primary and rechargeable battery recycling service – shipping in bulk or box quantities. The new, fee-based solution allows Call2Recycle to become your one-stop-shop for recycling both rechargeable and single-use batteries.

Check out two exciting new features:

  • An online tool that will help you determine which battery recycling solution best meets your needs based on location, type and volume
  • A new “store” that allows convenient purchasing of collection kits as well as information on bulk battery shipping, servicing and containers for the special handling of Damaged/Defective/Recalled (DDR) batteries

Call2Recycle’s mission is and continues to be to responsibly manage the end-of-life of batteries and related products to keep them out of landfills and minimize environmental impact. We look forward to this new program expansion and a smooth transition!

FAQs

General

What is changing about Call2Recycle’s existing battery collection program?

In response to overwhelming demand from our valued customers for more flexible battery recycling options, Call2Recycle is launching a new all-battery solution in 2017.

Customers will now be able to recycle primary batteries with Call2Recycle.  Additionally, our rechargeable battery recycling service will transition to a fee-based model for some customers, effective April 1, 2017.

Why is Call2Recycle changing the exisiting battery collection program?

Our customers spoke and we listened. The demand and the need for more flexible battery recycling solutions are great. This new all-battery solution will enable our valued customers to utilize one program to recycle both rechargeable and single-use batteries, allowing Call2Recycle to become your one-stop shop for recycling both battery types. This change also ensures that consumers still have access to a robust and convenient network of drop-off locations for no-cost battery recycling.

 

Why are you charging for the new all-battery service?

The fee-based model for our new all-battery service is being introduced in order to ensure the long-term sustainability of our voluntary battery stewardship program. The new service will make it easier to manage all batteries, while lessening the burden on you by providing more viable, cost-effective recycling options.

Research has shown that the most effective way to optimize battery collections is to collect ALL batteries and not force the consumer to differentiate between rechargeable and single-use batteries when recycling. Except in Vermont, there is currently no formal legislation requiring single-use batteries to be collected for recycling; therefore, without battery stewardship requirements, Call2Recycle does not have a funding mechanism to manage single-use batteries in its existing program.

To reflect the current market environment, all aspects of Call2Recycle’s battery recycling program will be competitively priced to ensure that battery recycling options remain feasible for all customers.

 

Why will some customers have to start paying a fee for the rechargeable battery recycling service?

The transition from our “no-cost” rechargeable battery recycling offering to a fee-based service for some customers is necessary in order to ensure the long-term sustainability of our voluntary battery stewardship program. All aspects of the battery recycling program will be competitively priced to ensure that battery recycling options remain feasible for all customers.

 

Who will have to start paying for the rechargeable battery service?

The transition to a fee-based rechargeable battery service will affect a limited number of our customers. To determine whether you are part of the transition, use our online tool, reach out to your Call2Recycle account manager directly, or contact our Customer Service team at 877-723-1297 for more information.

How will the new fee-based model be structured?

Fees are determined based on the cost factors to manage the collection, transportation, and responsible recycling of various battery types. All aspects of the program will be competitively priced to ensure that battery recycling options remain feasible for all customers.

Will I have to start paying for the rechargeable battery service?

Select customers will be transitioned to a fee-based rechargeable battery service. For more information, utilize our online tool or please contact your Call2Recycle account manager or Customer Service team directly at 877-723-1297.

If I am being transitioned to the fee-based rechargeable battery program, when will I have to start paying?

Although we are notifying customers now, the fee-based rechargeable battery program will be effective April 1, 2017. To understand if you will be affected by this transition or for more information, utilize our online tool or please contact your Call2Recycle account manager or Customer Service team directly at 877-723-1297.

Given all these changes, how do I know which battery collection solution is right for me?

Our online tool will help you determine which battery collection and recycling solution best meets your needs based on location, type, and volume.

Which chemistry types will be accepted under the new all-battery program?

The following rechargeable battery types will be accepted:

  • Lithium Ion (Li-Ion)
  • Nickel Cadmium (Ni-Cd)
  • Nickel Metal Hydride (Ni-MH)
  • Nickel Zinc (Ni-Zn)
  • Small Sealed Lead Acid (SSLA/Pb)

 

The following single-use battery types will be accepted:

  • Alkaline
  • Lithium Primary
  • Zinc Carbon
  • Button/Coin Cell

 

When can I sign up for the all-battery recycling service?

You can sign up for the all-battery (single-use and rechargeable) recycling service today! Use our online tool to enter your specific recycling needs and determine which custom service option is best for you.