You asked, we listened!

Call2Recycle has expanded its battery recycling program to include a new single-use battery recycling option. This service includes all battery recycling of household batteries (rechargeable and single-use) under 11 lbs. as an option for our collection sites. Collection sites can opt in through the online store through the purchase of boxes or through regular bulk shipments.

Rechargeable batteries will still be collected at no cost for qualified national retailers, municipal recycling programs, and industry stewards, while businesses and private entities will be assessed nominal fees. Consumers can continue to drop-off their batteries at no charge at participating collection sites found on the drop-off locator.

Driving this change are shifting market conditions and a desire to better serve consumers. We are seeing a steady increase in the purchase of portable devices using batteries and a growing demand for more convenient, one-stop recycling for all household batteries, whether single-use or rechargeable. Expanding our services will also help us sustain the robust, nationwide battery recycling program we’ve developed during the past two decades.

What’s Changed

  • New single-stream recycling of all household rechargeable and single-use batteries.
  • New recycling services for damaged, defective, recalled (DDR) Li-Ion batteries.
  • Existing rechargeable only battery recycling service, with fees for select sites.*
  • Pay-as-you-go collection kits in varying sizes, or bulk shipping inquiries, available in the new online store.

*Note that collection sites in Vermont qualify for no-cost single-use battery recycling. Collection sites in Minnesota and New York (retailers only) qualify for no-cost rechargeable only battery recycling. Sites in these states are encouraged to contact Customer Service at 877-723-1297 for more details.

What’s Next

New and existing Call2Recycle collection sites may opt into the new services at any time. Fees may apply for select sites enrolled in the rechargeable battery only service, beginning April 1. These sites may incur a disruption in their current service, including auto-replenishment of their collection kits.  Download the
All Battery Program Summary for Collection Sites
 for collection sites for more information.

Call2Recycle Battery Recycling Options

 

 

Call2Recycle Program Benefits

Regardless of which services you select, you will continue to receive these benefits:

  • Online tool to help you identify the best battery recycling solution based on location, battery type and volume
  • Online store for convenient purchasing of pay-as-you-go collection kits
  • All-in-one battery collection kits with a US DOT special permit and postage-paid return shipping label
  • Containers available for the special handling of Damaged/Defective/Recalled (DDR) batteries
  • Bill of Lading (BOL) Wizard for streamlined bulk shipping
  • Free, downloadable promotional materials and opt-in e-newsletter for program updates
  • Free U.S.-based Customer Service hotline
  • Recycling process that meets the highest environmental standards (R2, BAN)

Call2Recycle’s mission is to responsibly manage the end-of-life of batteries and related products to keep them out of landfills and minimize environmental impact. We look forward to this new program expansion and a smooth transition! Please call your Call2Recycle account manager or Customer Service Team at 877-723-1297 if you have any questions.

FAQs

General

What is changing about Call2Recycle’s existing battery collection program?

In response to overwhelming demand from our valued customers for more flexible battery recycling options, Call2Recycle is launching a new all-battery solution in 2017.

Customers will now be able to recycle primary batteries with Call2Recycle.  Additionally, our rechargeable battery recycling service will transition to a fee-based model for some customers.

Why is Call2Recycle changing the exisiting battery collection program?

Our customers spoke and we listened. The demand and the need for more flexible battery recycling solutions are great. This new all-battery solution will enable our valued customers to utilize one program to recycle both rechargeable and single-use batteries, allowing Call2Recycle to become your one-stop shop for recycling both battery types. This change also ensures that consumers still have access to a robust and convenient network of drop-off locations for no-cost battery recycling.

 

Why are you charging for the new all-battery service?

The fee-based model for our new all-battery service is being introduced in order to ensure the long-term sustainability of our voluntary battery stewardship program. The new service will make it easier to manage all batteries, while lessening the burden on you by providing more viable, cost-effective recycling options.

Research has shown that the most effective way to optimize battery collections is to collect ALL batteries and not force the consumer to differentiate between rechargeable and single-use batteries when recycling. Except in Vermont, there is currently no formal legislation requiring single-use batteries to be collected for recycling; therefore, without battery stewardship requirements, Call2Recycle does not have a funding mechanism to manage single-use batteries in its existing program.

To reflect the current market environment, all aspects of Call2Recycle’s battery recycling program will be competitively priced to ensure that battery recycling options remain feasible for all customers.

 

Why will some customers have to start paying a fee for the rechargeable battery recycling service?

The transition from our “no-cost” rechargeable battery recycling offering to a fee-based service for some customers is necessary in order to ensure the long-term sustainability of our voluntary battery stewardship program. All aspects of the battery recycling program will be competitively priced to ensure that battery recycling options remain feasible for all customers.

 

Who will have to start paying for the rechargeable battery service?

The transition to a fee-based rechargeable battery service will affect a limited number of our customers. To determine whether you are part of the transition, use our online tool, reach out to your Call2Recycle account manager directly, or contact our Customer Service team at 877-723-1297 for more information.

How will the new fee-based model be structured?

Fees are determined based on the cost factors to manage the collection, transportation, and responsible recycling of various battery types. All aspects of the program will be competitively priced to ensure that battery recycling options remain feasible for all customers.

Will I have to start paying for the rechargeable battery service?

Select customers will be transitioned to a fee-based rechargeable battery service. For more information, utilize our online tool or please contact your Call2Recycle account manager or Customer Service team directly at 877-723-1297.

If I am being transitioned to the fee-based rechargeable battery program, when will I have to start paying?

Although we are notifying customers now, the fee-based rechargeable battery program will be effective in the second quarter of 2017. To understand if you will be affected by this transition or for more information, utilize our online tool or please contact your Call2Recycle account manager or Customer Service team directly at 877-723-1297.

Given all these changes, how do I know which battery collection solution is right for me?

Our online tool will help you determine which battery collection and recycling solution best meets your needs based on location, type, and volume.

Which chemistry types will be accepted under the new all-battery program?

The following rechargeable battery types will be accepted:

  • Lithium Ion (Li-Ion)
  • Nickel Cadmium (Ni-Cd)
  • Nickel Metal Hydride (Ni-MH)
  • Nickel Zinc (Ni-Zn)
  • Small Sealed Lead Acid (SSLA/Pb)

 

The following single-use battery types will be accepted:

  • Alkaline
  • Lithium Primary
  • Zinc Carbon
  • Button/Coin Cell

 

When can I sign up for the all-battery recycling service?

You can sign up for the all-battery (single-use and rechargeable) recycling service today! Use our online tool to enter your specific recycling needs and determine which custom service option is best for you.