Call2Recycle Privacy Policy

Our commitment to privacy:

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The information we collect:

This notice applies to all information collected or submitted on the Call2Recycle website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name

Address

Email address

Phone number

Language Preference

Country

The way we use information:

We use the information you provide about yourself when placing an order in order to facilitate, complete and confirm that order, to provide warranty information, product recall information or safety or security information about a product, good or service that you have purchased from us, and to send you messages relating to the delivery of a product, good or service, including an upgrade, that you may be entitled to receive under the terms of a previous transaction.

We use the information you provide about other persons when placing an order in order to facilitate, complete and confirm that order.

If you send us an email request, inquiry, complaint or otherwise request a response from us, we will send a response to the email address from which your communication was sent.

You can register on our website to receive our newsletters, updates on our new products and services and other information that we believe may be relevant and of interest to you (“Commercial Messages”). You can withdraw your consent to receive Commercial Messages by clicking the unsubscribe link at the bottom of any commercial messages and update your messaging preferences or by contacting us at: 888-224–9764. We will honor any unsubscribe request without delay and within 10 business days after we are informed of your request without any further action being required by you.

To whom your personal information may be disclosed:

Our subsidiaries or affiliates. We may share your personal information with our subsidiaries or affiliates (Where2GetIt, Digital Muse, etc.) for legal and regulatory purposes, to manage business risks, to perform analytics, to ensure that we have correct and up to date information about you and to the extent necessary if you have requested a product or service that is jointly offered by more than one member of the affiliates.

We may use other companies to provide services on our behalf. These companies will only be given the information needed to perform those services. We have contracts in place holding these companies to the same standards of confidentiality by which we are governed. Our suppliers may perform activities outside of your jurisdiction. As a result, your information may be securely used, stored or accessed in other countries and may be subject to the laws of those countries. These companies may be required to disclose your personal information in response to valid demands or requests from governments, regulators, courts and law enforcement authorities in those jurisdictions or countries.

Merger or sale. In the event that we are acquired by or merged with a third-party entity, or if we sell a part of our business, we reserve the right to transfer or assign the personal information that we have collected from you as part of such merger, sale or other change of control.

Where required by law. We may disclose your personal information if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, self-regulation, legal process or enforceable governmental request. When we provide information in response to a legal inquiry or order that we believe to be valid, we disclose only the information that is legally required. Note that we may process your personal information on servers outside your jurisdiction as may be necessary. In such cases your personal information may be disclosed in response to valid demands or requests from governments, regulators, courts or law enforcement authorities in those jurisdictions or countries.

Protection of our interests. We may disclose your personal information if we believe, in good faith, that it is appropriate or necessary to take precautions against liability; to help us collect a debt or enforce an obligation owed to us by you; to protect against fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against any third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of our products and services; or to protect the rights, property, or personal safety of our users, employees or others.

We may disclose your personal information where you have authorized us to do so. For example, if you have given us consent, we may share your personally identifiable information with business partners and other entities that are not affiliated with us who would like to send you information about their products and services. We do not share personally identifiable information with other third-party organizations for their marketing or promotional use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our commitment to children’s privacy

Protecting the privacy of young children is especially important to us. For that reason, we put in place certain features designed to help protect the personally identifiable information of children under 13 years of age. We do not knowingly collect the personally identifiable information of persons under 13 years of age unless we reasonably believe that the child’s parent or guardian has consented to such collection. If we learn that personally identifiable information of persons less than 13 years of age has been collected without parental or guardian consent, we will take the appropriate steps to delete this information.

How to contact us

Should you have other questions or concerns about these privacy policies, please call us at 888-224-9764 or at www.call2recycle.org/contact-us-form/.

Call2Recycle® is a product stewardship program providing no-cost battery and cellphone recycling solutions across the U.S. and Canada. Operated by Call2Recycle, Inc., a 501(c)4 nonprofit public service organization, the program is funded by battery and product manufacturers committed to responsible recycling.