The Recycling Partner of Choice

There are many reasons why you should choose Call2Recycle as your battery and cellphone recycling program provider; below are some of the most obvious ones.

  • Call2Recycle offers a simple compliance solution for organizations subject to legal diversion requirements.
  • Call2Recycle offers turnkey, yet flexible options for collection sites to ship in boxes or in bulk.

Collection sites have the option to be featured on the drop-off locator which can help increase store traffic and customer loyalty.

  • Call2Recycle has special permits from the US Department of Transportation (US DOT) and Transport Canada (TC), and fully complies with their requirements on the transportation of hazardous materials.
  • Call2Recycle is the first battery recycling program of its kind to receive R2 certification.
  • Hundreds of battery and electronic manufacturers (stewards) support the Call2Recycle program.
  • Call2Recycle is the chosen battery stewardship program by multiple provinces and states governments.

Since 1994, Call2Recycle has been refining and improving its practices to advance operational effectiveness. The program remains committed to environmental sustainability and to the success of its collection partners. By partnering with Call2Recycle, you too can demonstrate your commitment to the environment and to the preservation of environmental resources.

How the Program Works

Collection Partner FAQ


What is a collection site?

A wide variety of retailers, businesses, communities and public agencies collect rechargeable batteries and cellphones as part of the Call2Recycle program. Organizations participate to keep potentially toxic waste from the solid waste stream and to make sure these materials are properly recycled. We have 30,000 public collection sites in both the U.S. and Canada. We also have internal collection sites, such as hospitals, military bases, businesses and government agencies, which collect batteries internally. These organizations are not listed in our locator.

How do we become a collection site?

We will need more information from you to determine the best fit for your organization. Please fill out this form. For more details, visit our web page. You can also request information from our Customer Service Team or call 877.723.1297 to learn about more our program.

What battery types do you collect?

We accept all rechargeable batteries weighing up to 11 lbs. (5 kg) each, including Nickel Cadmium (>Ni-Cd), Nickel Metal Hydride (Ni-MH), Lithium Ion (Li-Ion), Nickel Zinc (Ni-Zn) and Small Sealed Lead Acid (SSLA/Pb). We do not collect single-use, automotive or wet-cell batteries.

How do we add more collection sites to our account?

Adding new collection sites is easy. Just contact our Customer Service Team at 877.723.1297. Collection kits can be shipped directly to the new locations or to a central location for distribution. We also offer a bulk shipping option for high-volume sites.

Are collection boxes available in other sizes?

We only offer the standard 66 lbs. (30 kg) size collection box at this time. If you need to order more, simply contact our Customer Service Team at 877.723.1297.

Our organization is already a collection site. How do we order more collection boxes or bags?

You will automatically be shipped a new collection kit after we receive one at our recycling facility. If you are getting low on collection boxes or bags, you can also submit the collection kit re-order form for additional kits. It takes approximately 2-5 business days for you to receive new supplies.

Does every battery need a bag?

All rechargeable batteries and lithium primary batteries must be individually bagged or have their terminals taped in the U.S. Alkaline batteries under 9V do not need to be bagged ore taped.